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Frequently Asked Questions:

Please click the link to the section you have questions about.

    1. General questions about Media Jockeys that are not service specific
    2. Disc jockey ( DJ music ) services
    3. Instant digital photography
    4. Dance instruction and dance performances
    5. Laser karaoke ( sing-a-long )
    6. Slide show and video projection
    7. Lighting and special effects
    8. Sound system and staging
    9. Casino services

 

 

General Questions

  • How do I reserve my event date?
  • How much do your services cost?
  • What are your travel fees?
  • Does pricing include set-up and tear down?
  • Does set-up and tear down time fall within my event time?
  • Can I pay with credit card?
  • Can I pay with cash or a check?
  • Can I have a payment receipt at the end of my event?
  • What happens if my event cancels unexpectedly?


 

How do I reserve my event date?
You would simply tell Media Jockeys that you are ready to reserve services. A contract is then sent to you by our booking agency, Celebration Music and Events. The services you ordered are temporarily reserved until you sign your contract and send it back to Celebration Music and Events with a deposit. Once the contract and deposit are received, your date is then locked. If an issued contract is not returned to Celebration Music and Events within two weeks of its issue date, it becomes void.

How much do your services cost?
Our pricing depends what services are selected, how many hours our services are needed for and how far we need to travel to provide them. Combine services to get a cost savings. Get an instant price quote here.

What are your travel fees?
There is no travel fee for the Portland area (including Vancouver, WA). Travel fees apply to locations that take extensive driving times and very based roughly on how far away an event is. You can get a price quote that includes travel fees at our pricing page.

Does pricing include set-up and tear down?
Yes, all price quotes include the set-up and tear down of equipment. There are no extra fees added for either.

Does set-up and tear down time fall within my event time?
No, set-up is done before the stated start time shown on the contract and tear down is done after your event is finished.

Can I pay with a credit card?
Yes, all major cards are accepted.

Can I pay with cash or a check?
Yes, we do accept cash and Oregon checks.

Can I have a payment receipt at the end of my event?
Yes, if you need a receipt you can ask the DJ at the event for one. The DJ will mark a copy of the contract as paid, sign it and give that to you for your records.

What happens if my event cancels unexpectedly?
Generally, the deposit will not be refunded and the party who reserved the services will be responsible for the balance. The reason for this is that most special events are booked months in advance and a DJ will often turn away other bookings because he or she has a signed contract that commits them to their customer. If that same customer then cancels a day before or even a month before the event, the DJ is unlikely to get rebooked and therefore would be without payment. So the cancellation clause stipulates that the full amount will need to be paid unless the event is canceled more than two months prior to the event date or the DJ is able to rebook the date. Exceptions to these rules have occurred in the past, but these are the guidelines.

 

Disc Jockey

  • Will I be able to meet my DJ before the event?
  • Why do I meet with the head DJ first?
  • Do I have to have any meetings?
  • Do you ever change which DJ is coming to my event?
  • How early will my DJ be on-site before the event?
  • What if my DJ doesn’t show-up at my event?
  • Do you bring your own dance floor?
  • What do I need to provide my DJ?
  • How many breaks does the DJ take and for how long?
  • Can I request music?
  • Can my guests request music?
  • Can my DJ stay longer than the contract time?
  • Do I need to tip my DJ?


 
Will I be able to meet my DJ before the event?
Yes, if you would like to meet with your DJ in person or talk with him or her on the telephone, that is no problem. Once you have met with the head DJ and decided the package and DJ that best fits your needs you would simply request a meeting and schedule a time that is convenient for you and your DJ.

Why do I meet with the head DJ first?
The head DJ is a full-time event coordinator and is best suited to consult you on the Media Jockeys services and can objectively speak about the different DJs. In addition, the head DJ manages the equipment schedules, has the ability to negotiate the terms of service and can reserve the DJ and services you select.

Do I have to have any meetings?
No, you do not have to have a meeting if you do not want to. You can order a contract through our website, over the phone or via e-mail. However, it is a free service and can help you smooth out the rough details and we therefore highly recommend it. It is entirely up to you.

Do you ever change which DJ is coming to my event?
Absolutely not! Many, many DJ companies do this, however, as a policy, we do not switch DJs - ever. The DJ that was decided for your event will be at your event, with an unforeseen emergency or some other reason out of our control being the only exception for a switch. Examples of that might be a death in the DJ’s family, the DJ becomes violently ill, etc. Exceptions that we don’t make would be things like the DJ got a better job offer or the DJ wants to take a vacation, etc. We are a professional business and we issue contracts to protect you and us.

How early will my DJ be on-site before the event?
This depends on how far away the event location is and how much equipment the DJ needs to set-up. Usually though, for a standard system the DJ should be there 1 hour in advance (even though it only takes them about 15 minutes to set-up).

What if my DJ doesn't show-up at my event?
In 14 years this has never happened and hopefully never will. Media Jockeys uses a booking agency that checks-in with DJs the day before their events, a full-time DJ manager that arranges the logistics of the out going equipment and personally sees the DJs on days that they have events. So even if your DJ became violently ill the day of your event, other people on our end would know about that and could send a replacement in an emergency situation. You can’t get this kind of guarantee from a solo DJ operation. If they get sick, you would be without a DJ on your event day.

Do you bring your own dance floor?
We can provide a dance floor, but that does cost more and is not bid into the DJ packages. Many venues provide dance floors, but if yours does not, then please ask about our pricing.

What do I need to provide my DJ?
As stipulated by the contract you will need to provide the DJ with a skirted table, access to a standard power outlet and a covered area in case of rain or excessive sunlight. It is not specified on the contract and certainly not required, but you might want to provide your DJ with food and drink considering they will be at your event for an extended period of time.

How many breaks does the DJ take and for how long?
Media Jockeys DJs do not normally take breaks. Even if the DJ needs to leave the DJ area for a couple of minutes they will have music cued up so that music will be uninterrupted.

Can I request music?
Of course, we love requests. We want to play the music that you want to hear. You can request music in advance through our website, build a play list that shows what you want to hear and what you don’t want to hear or you can make requests at the event. Using the computer system we can easily search for the artists and songs that you like.
Take a look at our music list.

Can my guests request music?
Yes, if you would like us to accept guest requests we can do that through our website in advance or take requests from guests at the event. We like to take requests and prefer this way, but if you don’t want the guests requesting music then we can also not accept requests. It is your event and it can be run anyway you like.

Can my DJ stay longer than the contract time?
If your party goes better than you planned and you want your DJ to stay longer than specified on your contract, that is no problem, this happens all the time. In fact, we pride ourselves on how often this happens with us. Unlike some other companies that might try to take advantage of the situation, charging whatever the DJ thinks you are willing to pay, we have a set price of $50 per 30 minutes of overtime, regardless of the DJ, original package or event location. So party it up and don’t worry about your event going longer than planned, it’s actually a good problem to have!

Do I need to tip my DJ?
People often ask, should I tip my DJ? The short answer is its up to you. Some special event companies say you must tip your DJ, but we certainly don’t require it. We feel our DJs need to earn it. If our head DJ did a good job providing service for you prior to your event and your event DJ did a great job, then by all means give a tip. Most tips are in the $50 to $100 range and can be paid to your event DJ in cash or written into the check with the balance. Regardless, 100% of the tips go to the DJ(s), who provided you exceptional service.

 

Instant Digital Photography

  • What types of events is this service good for?
  • How does your photo service differ from a mobile studio photographer?
  • How much does this service cost?
  • Can we have a special message or logo printed on the picture?
  • Can I have a copy of all the pictures taken at my event?
  • Do you retain legal copyright ownership of the photos you take?
  • What size pictures do you take?
  • What time should I expect my photographer(s) to be on-site?
  • Do you have background scenes?
  • What if we want reprints?


 
What type of event is this service good for?
This service is great for company parties, birthdays, barmitzvahs, batmitzvahs, dances, proms, all-night parties, weddings and any other event that you want guests to remember.

How does your photo service differ from a mobile studio photographer?
The Media Jockeys photo service differs in a number of ways; intended use, price, equipment, speed, ownership of photos, etc. Our photo service is designed to give guests at an event something to take home to remember the day. The production and delivery of photos is designed to be less expensive and much faster than studio photographers and mobile photographers. We print photos onto photo paper right at the event, frame them and give them to guests about 2 minutes after they were taken. At the end of the event we give our buyer a CD copy of all the pictures we have taken that day and make no further claim to those photos.

How much does this service cost?
We are certain that you will find that this service is significantly cheaper than studio photography and mobile photography packages. Get an instant price quote here.
You can also combine this service with any of our other services and to get even better pricing.

Can we have a special message or logo printed on the picture?
Yes, in fact this is a great way for guests to remember the day years down the road. Messages like “Happy holidays from XYZ co. 2006”, “Tom and Nancy’s wedding October 5, 2006” or “Benson High School Prom 2006” would be typical examples of what customers have ordered in the past.

Can I have a copy of all the pictures taken at my event?
Yes, we provide the buyer of our photography service with a digital copy (CD) of all the pictures we took at the event. That digital copy would be provided at the end of the event or in the days following.

Do you retain legal copyright ownership of the photos you take?
No we do not. Our service is designed to be less serious than studio photographers and therefore, we just focus on giving guests something to take home that day, print a master CD for our buyer and then we are done with that particular event. We make no legal claims to any photos taken by our instant digital photography service.

What size pictures do you take?
We take several standard sized photos (3x4, 5x8, 8x10). The size of the photos does affect what supplies we bring to an event and the number of photos we can produce within a set contract time and therefore, all bids are given based on photo sizes.

What time should I expect my photographer(s) to be on-site?
You should expect to see the photographers on-site roughly an hour before they are scheduled to start. The exact time depends on if a backdrop is used or we are working with an impersonator or some other special add-on to the basic instant photography package.

Do you have background scenes?
Yes, we can provide simple or very elaborate background scenes, anything from Santa’s workshop to an old west jail scene. We can tailor the scene to fit whatever event theme you are working with.

What if we want reprints?
Sorry, we do not do reprints. Once the event is over, we give the only copy to the buyer and release all rights to those photos. The only way to get reprints would be to ask the host of the event for the pictures.

 

Dance Instruction and Dance Performances

  • How many lessons does it take to perfect a choreographed dance?
  • What kind of events would a dance performance be for?
  • Do you have both male and female instructors?
  • Where do you do lessons?


 
 

Laser Karaoke

  • Do you have all the same karaoke tracks that you have for dancing?
  • Do you take requests for karaoke songs not listed?
  • What type of karaoke equipment do you use?
  • Can I rent your karaoke equipment without a sound system or DJ?
  • Do you offer large screen projection for the videos?


 
Do you have all the same karaoke tracks as you do for dancing?
No, we do not. We have a very large sing-a-long library of several thousand song titles, however, our karaoke library is not the same as our general music library. See a partial karaoke listing at
LINK

Do you take requests for Karaoke songs not listed?
Yes, we do take karaoke requests in advance for songs that we do not currently have listed in our library. There is no guarantee that we will be able to get it, but we will certainly try because we are always happy to add to our collection.

What type of karaoke equipment do you use?
We use only laser discs for karaoke (Pioneer PKL and CDG), which means it comes with videos and words that change color when its time to sing. Some systems are tape based and have low sound quality and no videos, so when shopping be careful! We provide 2 extra microphones for performers, a monitor TV to see the videos and words, karaoke books for guests to choose songs from and a DJ to play music, operate the karaoke machine, announce singers, and to make the event run smoothly.

If I have my own Karaoke disc, can you play that?
Yes, if it is a Pioneer PKL disc or a CDG we can play it. We can also play CDs, wave files, or mp3 files if you bring any of those, only they will probably be without videos.

Can I rent your karaoke equipment without a sound system or DJ?
No, we currently only provide this service with a DJ and sound system because we feel that both are really necessary to ensure that a karaoke event runs smoothly.

Do you offer large screen projection for the videos?
Yes, we have access to any size video production that you are looking for. The basic karaoke system includes a small TV for the singers to view. However, if you want the audience to see the videos, a large screen and or a projector should be ordered.

 

Slide Show and Video Projection

  • Can you project a slide show with music?
  • We have a DVD we want to show, can you project that with sound?
  • Can we plug our laptop into the projector?
  • Does the projection system come with a screen?
  • Is the projector effective in all lighting?
  • Can I rent the projector and screen without a DJ?


 
Can you project a slide show with music?
This is actually the main service we provide with our projectors and screens. Using our computer and sound system we can project your slide show with music. We will usually use the MS Power Point format for the slide show and play pre-selected music that goes with the slide show or background music independent of the slide show. Slide shows are great for weddings, birthdays, proms, dances, etc.

We have a DVD we want to show, can you project that with sound?
Yes, we can project a DVD with audio through our sound system. We only ask that we know in advance that you intend to show a DVD, so that we bring the appropriate equipment.

Can we plug our laptop into the projector?
If you have the appropriate cords and plugs, we do not mind if you plug your computer into our projector. This however, is not recommended and the details would need to be worked out before the day of the event.

Does the projection system come with a screen?
Yes, our projector comes with a portable 10x10 white screen. Use the screen for the clearest picture or project directly onto a large, flat, light colored wall if you wish to make the images bigger.

Is the projector effective in all lighting?
The effectiveness of the projector does depend somewhat on how bright the area is in which you intend to use the projector. If you intend to use the projector indoors, where you have some control over the lighting or at night it should be no problem. We would not recommend a projection system for an outdoor picnic in the summer.

Can I rent the projector and screen without a DJ?
Sorry, we do not rent equipment with operators.

 

Lighting and Special Effects

  • What types of lighting effects are available?
  • Do you need a smoke machine, fogger or hazer to make the lights effective?
  • Do you provide smoke, fog or haze?
  • Do you have any other special effects?
  • How much does lighting cost?
  • When you say basic lighting package, what does that mean?


 
What types of lighting effects are available?
The sky is the limit! We have access to virtually any lighting effect that is commercially available. Robotic lights, club effects, mirror balls, chaser systems, strobes, blacklights, and many more are available to you. Please see some examples of our lighting effects here.

Do you need a smoke machine, fogger or hazer to make the lights effective?
The answer to that is yes and no. It depends on the lighting effect, but if you want to be able to see the beams of light traveling through the air and not just the patterns that they project on the floor and walls, then you will need a dark, indoor venue that allows smoke, fog or haze.

Do you provide smoke, fog or haze?
Yes, we have access to all three and we provide it with any light show package. However, you will need to confirm that your venue does in fact allow these. Not all venues allow these.

Do you have any other special effects?
Yes, we can provide spotlights, searchlights, bubble machines, confetti blowers, foam, balloon drop nets as well. Sorry, no pyrotechnics.

How much does lighting cost?
Lighting packages are based on particular combinations. You can get a quote after choosing from our listed options or inquire about lighting effects that you have seen or heard about elsewhere. Chances are that we can provide those lighting effects at a competitive rate, if not better.

When you say basic lighting package, what does that mean?
The basic lighting package that comes standard with every Media Jockey system is a set of audio activated chaser lights and a Mini Star. The chaser lights are portable multi colored lights that “chase” or change colors in time to the beat of the music. The Star Ball is a small self-contained mirror ball type effect that spins slowly.

 

Sound Systems

  • What kinds of systems are available?
  • How do I decide what size sound system I need?
  • Does Media Jockeys set-up and tear down the sound equipment before and after my event?
  • What if I want to just rent the equipment and set it up and tear it down myself?


 
What kinds of systems are available?
We have a range of sound systems available from portable 2 way 12" and horn cabinets mounted on stands and powered by 250 watt amplifiers to earth shaking eight speaker systems powered by over 3000 watt amplifiers.

How do I decide what size sound system I need?
Our representatives are event professionals with years of experience providing live sound in conjunction with our DJ service. We are happy to advise you in selecting the proper system for your event.

Does Media Jockeys set up and tear down the sound equipment before and after my event?
Absolutely, we do it with no extra charge.

What if I want to just rent the equipment and set it up and tear it down myself?
Sorry, we do not rent equipment without a technician.

Casino Services

  • How long does it take to set up?
  • What kinds of tables and games to you have?
  • Does it come self-contained?
  • Are dealers professional?


 
How long does it take to set up a mobile casino?
Set-up time varies on the number of tables ordered and how far the tables must be moved from the trucks. A typical set-up can be completed in less than 2 hours.

What kinds of tables and games to you have?
We can provide Roulette, Craps, Poker, Black Jack, Texas Hold’em, Red Dog, and Jackpot. Red Dog and Jackpot are for larger events of roughly 200 people or more.

Does the mobile casino come self-contained?
Yes, we bring everything that is required with the exception of shelter, lighting and electricity. The mobile casino uses high quality felt tables and cannot be used outdoors in uncovered areas and will need access to electricity.

Are your dealers professional?
Yes, the dealers are professional. Our dealers work at special events like yours every weekend, are skilled in dealing, wear tuxedos, and are courteous, polite and professional at all times.

 
 

 
 
 
 
Links To Other Event Services We Recommend: | | | | | | | | | | | | | |
 
Media Jockeys is a Celebration Music and Events company.
Address : 6916 SE 17th | Portland, OR 97202
Phone : 503-234-2492 | Fax : 503-233-0835
 

Copyright C 2006 All rights reserved.