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Frequently
Asked Questions:
Please click the
link to the section you have questions
about.
- General
questions about Media Jockeys that
are not service specific
- Disc
jockey ( DJ music ) services
- Instant
digital photography
- Dance
instruction and dance performances
- Laser
karaoke ( sing-a-long )
- Slide
show and video projection
- Lighting
and special effects
- Sound
system and staging
- Casino
services
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General
Questions |
- How do I reserve
my event date?
- How much do your
services cost?
- What are your travel
fees?
- Does pricing include
set-up and tear down?
- Does set-up and
tear down time fall
within my event time?
- Can I pay with credit
card?
- Can I pay with cash
or a check?
- Can I have a payment
receipt at the end
of my event?
- What happens if
my event cancels unexpectedly?
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How do I reserve my
event date?
You would simply tell Media
Jockeys that you are ready to
reserve services. A contract
is then sent to you by our booking
agency, Celebration Music and
Events. The services you ordered
are temporarily reserved until
you sign your contract and send
it back to Celebration Music
and Events with a deposit. Once
the contract and deposit are
received, your date is then
locked. If an issued contract
is not returned to Celebration
Music and Events within two
weeks of its issue date, it
becomes void.
How much do your services
cost?
Our pricing depends what services
are selected, how many hours
our services are needed for
and how far we need to travel
to provide them. Combine services
to get a cost savings. Get
an instant price quote here.
What are your travel
fees?
There is no travel fee for the
Portland area (including Vancouver,
WA). Travel fees apply to locations
that take extensive driving
times and very based roughly
on how far away an event is.
You can get a price quote that
includes travel fees at our
pricing page.
Does pricing include
set-up and tear down?
Yes, all price quotes include
the set-up and tear down of
equipment. There are no extra
fees added for either.
Does set-up and tear
down time fall within my event
time?
No, set-up is done before the
stated start time shown on the
contract and tear down is done
after your event is finished.
Can I pay with a credit
card?
Yes, all major cards are accepted.
Can I pay with cash
or a check?
Yes, we do accept cash and Oregon
checks.
Can I have a payment
receipt at the end of my event?
Yes, if you need a receipt you
can ask the DJ at the event
for one. The DJ will mark a
copy of the contract as paid,
sign it and give that to you
for your records.
What happens if my
event cancels unexpectedly?
Generally, the deposit will
not be refunded and the party
who reserved the services will
be responsible for the balance.
The reason for this is that
most special events are booked
months in advance and a DJ will
often turn away other bookings
because he or she has a signed
contract that commits them to
their customer. If that same
customer then cancels a day
before or even a month before
the event, the DJ is unlikely
to get rebooked and therefore
would be without payment. So
the cancellation clause stipulates
that the full amount will need
to be paid unless the event
is canceled more than two months
prior to the event date or the
DJ is able to rebook the date.
Exceptions to these rules have
occurred in the past, but these
are the guidelines.
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Disc
Jockey |
- Will I be able to
meet my DJ before
the event?
- Why do I meet with
the head DJ first?
- Do I have to have
any meetings?
- Do you ever change
which DJ is coming
to my event?
- How early will my
DJ be on-site before
the event?
- What if my DJ doesn’t
show-up at my event?
- Do you bring your
own dance floor?
- What do I need to
provide my DJ?
- How many breaks
does the DJ take and
for how long?
- Can I request music?
- Can my guests request
music?
- Can my DJ stay longer
than the contract
time?
- Do I need to tip
my DJ?
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Will
I be able to meet my DJ before
the event?
Yes, if you would like to
meet with your DJ in person
or talk with him or her on
the telephone, that is no
problem. Once you have met
with the head DJ and decided
the package and DJ that best
fits your needs you would
simply request a meeting and
schedule a time that is convenient
for you and your DJ.
Why do I meet with
the head DJ first?
The head DJ is a full-time
event coordinator and is
best suited to consult you
on the Media Jockeys services
and can objectively speak
about the different DJs.
In addition, the head DJ
manages the equipment schedules,
has the ability to negotiate
the terms of service and
can reserve the DJ and services
you select.
Do I have to have
any meetings?
No, you do not have to have
a meeting if you do not
want to. You can order a
contract through our website,
over the phone or via e-mail.
However, it is a free service
and can help you smooth
out the rough details and
we therefore highly recommend
it. It is entirely up to
you.
Do you ever change
which DJ is coming to my
event?
Absolutely not! Many, many
DJ companies do this, however,
as a policy, we do not switch
DJs - ever. The DJ that
was decided for your event
will be at your event, with
an unforeseen emergency
or some other reason out
of our control being the
only exception for a switch.
Examples of that might be
a death in the DJ’s family,
the DJ becomes violently
ill, etc. Exceptions that
we don’t make would be things
like the DJ got a better
job offer or the DJ wants
to take a vacation, etc.
We are a professional business
and we issue contracts to
protect you and us.
How early will
my DJ be on-site before
the event?
This depends on how far
away the event location
is and how much equipment
the DJ needs to set-up.
Usually though, for a standard
system the DJ should be
there 1 hour in advance
(even though it only takes
them about 15 minutes to
set-up).
What if my DJ doesn't
show-up at my event?
In 14 years this has never
happened and hopefully never
will. Media Jockeys uses
a booking agency that checks-in
with DJs the day before
their events, a full-time
DJ manager that arranges
the logistics of the out
going equipment and personally
sees the DJs on days that
they have events. So even
if your DJ became violently
ill the day of your event,
other people on our end
would know about that and
could send a replacement
in an emergency situation.
You can’t get this kind
of guarantee from a solo
DJ operation. If they get
sick, you would be without
a DJ on your event day.
Do you bring your
own dance floor?
We can provide a dance floor,
but that does cost more
and is not bid into the
DJ packages. Many venues
provide dance floors, but
if yours does not, then
please ask about our pricing.
What do I need
to provide my DJ?
As stipulated by the contract
you will need to provide
the DJ with a skirted table,
access to a standard power
outlet and a covered area
in case of rain or excessive
sunlight. It is not specified
on the contract and certainly
not required, but you might
want to provide your DJ
with food and drink considering
they will be at your event
for an extended period of
time.
How many breaks
does the DJ take and for
how long?
Media Jockeys DJs do not
normally take breaks. Even
if the DJ needs to leave
the DJ area for a couple
of minutes they will have
music cued up so that music
will be uninterrupted.
Can I request music?
Of course, we love requests.
We want to play the music
that you want to hear. You
can request music in advance
through our website, build
a play list that shows what
you want to hear and what
you don’t want to hear or
you can make requests at
the event. Using the computer
system we can easily search
for the artists and songs
that you like.
Take a look at our music
list.
Can my guests request
music?
Yes, if you would like us
to accept guest requests
we can do that through our
website in advance or take
requests from guests at
the event. We like to take
requests and prefer this
way, but if you don’t want
the guests requesting music
then we can also not accept
requests. It is your event
and it can be run anyway
you like.
Can my DJ stay
longer than the contract
time?
If your party goes better
than you planned and you
want your DJ to stay longer
than specified on your contract,
that is no problem, this
happens all the time. In
fact, we pride ourselves
on how often this happens
with us. Unlike some other
companies that might try
to take advantage of the
situation, charging whatever
the DJ thinks you are willing
to pay, we have a set price
of $50 per 30 minutes of
overtime, regardless of
the DJ, original package
or event location. So party
it up and don’t worry about
your event going longer
than planned, it’s actually
a good problem to have!
Do I need to tip
my DJ?
People often ask, should
I tip my DJ? The short answer
is its up to you. Some special
event companies say you
must tip your DJ, but we
certainly don’t require
it. We feel our DJs need
to earn it. If our head
DJ did a good job providing
service for you prior to
your event and your event
DJ did a great job, then
by all means give a tip.
Most tips are in the $50
to $100 range and can be
paid to your event DJ in
cash or written into the
check with the balance.
Regardless, 100% of the
tips go to the DJ(s), who
provided you exceptional
service.
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Instant
Digital Photography |
- What types of events
is this service good
for?
- How does your photo
service differ from
a mobile studio photographer?
- How much does this
service cost?
- Can we have a special
message or logo printed
on the picture?
- Can I have a copy
of all the pictures
taken at my event?
- Do you retain legal
copyright ownership
of the photos you
take?
- What size pictures
do you take?
- What time should
I expect my photographer(s)
to be on-site?
- Do you have background
scenes?
- What if we want
reprints?
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What
type of event is this service
good for?
This service is great for company
parties, birthdays, barmitzvahs,
batmitzvahs, dances, proms, all-night
parties, weddings and any other
event that you want guests to
remember.
How does your photo
service differ from a mobile
studio photographer?
The Media Jockeys photo service
differs in a number of ways;
intended use, price, equipment,
speed, ownership of photos,
etc. Our photo service is designed
to give guests at an event something
to take home to remember the
day. The production and delivery
of photos is designed to be
less expensive and much faster
than studio photographers and
mobile photographers. We print
photos onto photo paper right
at the event, frame them and
give them to guests about 2
minutes after they were taken.
At the end of the event we give
our buyer a CD copy of all the
pictures we have taken that
day and make no further claim
to those photos.
How much does this
service cost?
We are certain that you will
find that this service is significantly
cheaper than studio photography
and mobile photography packages.
Get
an instant price quote here.
You can also combine this service
with any of our other services
and to get even better pricing.
Can we have a special
message or logo printed on the
picture?
Yes, in fact this is a great
way for guests to remember the
day years down the road. Messages
like “Happy holidays from XYZ
co. 2006”, “Tom and Nancy’s
wedding October 5, 2006” or
“Benson High School Prom 2006”
would be typical examples of
what customers have ordered
in the past.
Can I have a copy of
all the pictures taken at my
event?
Yes, we provide the buyer of
our photography service with
a digital copy (CD) of all the
pictures we took at the event.
That digital copy would be provided
at the end of the event or in
the days following.
Do you retain legal
copyright ownership of the photos
you take?
No we do not. Our service is
designed to be less serious
than studio photographers and
therefore, we just focus on
giving guests something to take
home that day, print a master
CD for our buyer and then we
are done with that particular
event. We make no legal claims
to any photos taken by our instant
digital photography service.
What size pictures
do you take?
We take several standard sized
photos (3x4, 5x8, 8x10). The
size of the photos does affect
what supplies we bring to an
event and the number of photos
we can produce within a set
contract time and therefore,
all bids are given based on
photo sizes.
What time should I
expect my photographer(s) to
be on-site?
You should expect to see the
photographers on-site roughly
an hour before they are scheduled
to start. The exact time depends
on if a backdrop is used or
we are working with an impersonator
or some other special add-on
to the basic instant photography
package.
Do you have background
scenes?
Yes, we can provide simple or
very elaborate background scenes,
anything from Santa’s workshop
to an old west jail scene. We
can tailor the scene to fit
whatever event theme you are
working with.
What if we want reprints?
Sorry, we do not do reprints.
Once the event is over, we give
the only copy to the buyer and
release all rights to those
photos. The only way to get
reprints would be to ask the
host of the event for the pictures.
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Dance
Instruction and Dance
Performances |
- How many lessons
does it take to perfect
a choreographed dance?
- What kind of events
would a dance performance
be for?
- Do you have both
male and female instructors?
- Where do you do
lessons?
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Laser
Karaoke |
- Do you have all
the same karaoke tracks
that you have for
dancing?
- Do you take requests
for karaoke songs
not listed?
- What type of karaoke
equipment do you use?
- Can I rent your
karaoke equipment
without a sound system
or DJ?
- Do you offer large
screen projection
for the videos?
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Do
you have all the same karaoke
tracks as you do for dancing?
No, we do not. We have a very
large sing-a-long library of several
thousand song titles, however,
our karaoke library is not the
same as our general music library.
See a partial karaoke listing
at
LINK
Do you take requests
for Karaoke songs not listed?
Yes, we do take karaoke requests
in advance for songs that we
do not currently have listed
in our library. There is no
guarantee that we will be able
to get it, but we will certainly
try because we are always happy
to add to our collection.
What type of karaoke
equipment do you use?
We use only laser discs for
karaoke (Pioneer PKL and CDG),
which means it comes with videos
and words that change color
when its time to sing. Some
systems are tape based and have
low sound quality and no videos,
so when shopping be careful!
We provide 2 extra microphones
for performers, a monitor TV
to see the videos and words,
karaoke books for guests to
choose songs from and a DJ to
play music, operate the karaoke
machine, announce singers, and
to make the event run smoothly.
If I have my own Karaoke
disc, can you play that?
Yes, if it is a Pioneer PKL
disc or a CDG we can play it.
We can also play CDs, wave files,
or mp3 files if you bring any
of those, only they will probably
be without videos.
Can I rent your karaoke
equipment without a sound system
or DJ?
No, we currently only provide
this service with a DJ and sound
system because we feel that
both are really necessary to
ensure that a karaoke event
runs smoothly.
Do you offer large
screen projection for the videos?
Yes, we have access to any size
video production that you are
looking for. The basic karaoke
system includes a small TV for
the singers to view. However,
if you want the audience to
see the videos, a large screen
and or a projector should be
ordered.
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Slide
Show and Video Projection |
- Can you project
a slide show with
music?
- We have a DVD we
want to show, can
you project that with
sound?
- Can we plug our
laptop into the projector?
- Does the projection
system come with a
screen?
- Is the projector
effective in all lighting?
- Can I rent the projector
and screen without
a DJ?
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Can
you project a slide show with
music?
This is actually the main service
we provide with our projectors
and screens. Using our computer
and sound system we can project
your slide show with music.
We will usually use the MS Power
Point format for the slide show
and play pre-selected music
that goes with the slide show
or background music independent
of the slide show. Slide shows
are great for weddings, birthdays,
proms, dances, etc.
We have a DVD we
want to show, can you project
that with sound?
Yes, we can project a DVD
with audio through our sound
system. We only ask that we
know in advance that you intend
to show a DVD, so that we
bring the appropriate equipment.
Can we plug our laptop
into the projector?
If you have the appropriate
cords and plugs, we do not
mind if you plug your computer
into our projector. This however,
is not recommended and the
details would need to be worked
out before the day of the
event.
Does the projection
system come with a screen?
Yes, our projector comes with
a portable 10x10 white screen.
Use the screen for the clearest
picture or project directly
onto a large, flat, light
colored wall if you wish to
make the images bigger.
Is the projector
effective in all lighting?
The effectiveness of the projector
does depend somewhat on how
bright the area is in which
you intend to use the projector.
If you intend to use the projector
indoors, where you have some
control over the lighting
or at night it should be no
problem. We would not recommend
a projection system for an
outdoor picnic in the summer.
Can I rent the projector
and screen without a DJ?
Sorry, we do not rent equipment
with operators.
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Lighting
and Special Effects |
- What types of lighting
effects are available?
- Do you need a smoke
machine, fogger or
hazer to make the
lights effective?
- Do you provide smoke,
fog or haze?
- Do you have any
other special effects?
- How much does lighting
cost?
- When you say basic
lighting package,
what does that mean?
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What
types of lighting effects are
available?
The sky is the limit! We have
access to virtually any lighting
effect that is commercially available.
Robotic lights, club effects,
mirror balls, chaser systems,
strobes, blacklights, and many
more are available to you. Please
see some examples of our lighting
effects here.
Do you need a smoke
machine, fogger or hazer to
make the lights effective?
The answer to that is yes and
no. It depends on the lighting
effect, but if you want to be
able to see the beams of light
traveling through the air and
not just the patterns that they
project on the floor and walls,
then you will need a dark, indoor
venue that allows smoke, fog
or haze.
Do you provide smoke,
fog or haze?
Yes, we have access to all three
and we provide it with any light
show package. However, you will
need to confirm that your venue
does in fact allow these. Not
all venues allow these.
Do you have any other
special effects?
Yes, we can provide spotlights,
searchlights, bubble machines,
confetti blowers, foam, balloon
drop nets as well. Sorry, no
pyrotechnics.
How much does lighting
cost?
Lighting packages are based
on particular combinations.
You can get a quote after choosing
from our listed options or inquire
about lighting effects that
you have seen or heard about
elsewhere. Chances are that
we can provide those lighting
effects at a competitive rate,
if not better.
When you say basic
lighting package, what does
that mean?
The basic lighting package that
comes standard with every Media
Jockey system is a set of audio
activated chaser lights and
a Mini Star. The chaser lights
are portable multi colored lights
that “chase” or change colors
in time to the beat of the music.
The Star Ball is a small self-contained
mirror ball type effect that
spins slowly.
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Sound
Systems |
- What kinds of systems
are available?
- How do I decide
what size sound system
I need?
- Does Media Jockeys
set-up and tear down
the sound equipment
before and after my
event?
- What if I want to
just rent the equipment
and set it up and
tear it down myself?
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What kinds of systems are
available?
We have a range of sound systems
available from portable 2 way 12"
and horn cabinets mounted on stands
and powered by 250 watt amplifiers
to earth shaking eight speaker systems
powered by over 3000 watt amplifiers.
How do I decide what
size sound system I need?
Our representatives are event
professionals with years of experience
providing live sound in conjunction
with our DJ service. We are happy
to advise you in selecting the
proper system for your event.
Does Media Jockeys set
up and tear down the sound equipment
before and after my event?
Absolutely, we do it with no extra
charge.
What if I want to just
rent the equipment and set it
up and tear it down myself?
Sorry, we do not rent equipment
without a technician.
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Casino
Services |
- How long does it
take to set up?
- What kinds of tables
and games to you have?
- Does it come self-contained?
- Are dealers professional?
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How
long does it take to set up a
mobile casino?
Set-up time varies on the number
of tables ordered and how far
the tables must be moved from
the trucks. A typical set-up can
be completed in less than 2 hours.
What kinds of tables
and games to you have?
We can provide Roulette, Craps,
Poker, Black Jack, Texas Hold’em,
Red Dog, and Jackpot. Red Dog
and Jackpot are for larger events
of roughly 200 people or more.
Does the mobile casino
come self-contained?
Yes, we bring everything that
is required with the exception
of shelter, lighting and electricity.
The mobile casino uses high
quality felt tables and cannot
be used outdoors in uncovered
areas and will need access to
electricity.
Are your dealers professional?
Yes, the dealers are professional.
Our dealers work at special
events like yours every weekend,
are skilled in dealing, wear
tuxedos, and are courteous,
polite and professional at all
times.
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